Our Programs and Services

The financial coach provides direct services to individuals with low to moderate –income who are enrolled as Center for Working Families participants.  Financial counseling and coaching involve an ability to engage and encourage clients to increase their understanding of their personal finances and the ability to teach that knowledge to others.  The financial coach is responsible for assisting clients develop plans of action that are intended to help clients reach their short and long-term goals and expand their financial capability.  The financial coach will primarily engage clients through one-on-one counselling, however the coach will also conduct classes and workshops on related financial topics.  The financial coach will work with the team to ensure that the clients is accessing needed resources and services across agency programs.


  • Effectively provide one-on-one financial counseling/coaching to CWF clients, supporting clients to develop realistic spending, savings, and debt management plans, improve or build credit, develop emergency savings, and build assets.
  • Will build strategic partnerships with financial institutions to offer clients meaningful financial products and services to assist clients in achieving their financial goals.
  • Will develop and facilitate financial workshops to improve the client’s knowledge and understanding of key financial topics; to include, but not limited to: budgeting, savings, banking products, credit building, and identity theft.
  • Routinely review client data to ensure benchmarks and targets are met.
  • Work as a member of a cross-functional team providing services to families enrolled in the CWF pipeline, sharing information, participating in team meetings, and helping to track and report progress and outcomes related to the CWF initiative.
  • Continue to review best practices and stay up to date on financial industry practices.  Work in partnership with other team members to develop research-based programs and services that ensure ongoing clients and program success.
  • Experience with the workforce development system a plus.
The Second Chance program is a research grant that was assigned to the City of Indianapolis.  The grant focuses on men 18-25 that are moderate to high risk and have violated home detention, work release or probation.  The effort of the program is to provide services such as help with employment, budgeting, education and training and recovery help if needed.  Clients are also given access to barrier busting funds that provide bus passes and gas cards, childcare fees and education fees.  The intended outcome is that providing these wrap around services and barrier busting fees the client’s risk level will go down along with the number of violations committed by this population.
The Youth Employment Services (YES) program serves young adults, ages 18-24, per year who have a desire to secure and grow in a job. The program provides assistance (flexible vouchers) that help remove barriers for successful transition to employment. These vouchers can assist with childcare, transportation, training and education, work clothing and much more.

Components of the program include the following:

Enrollment and assessment (Meeting with YES Program Case Manager
Job readiness (Advancing Your Career Workshop)
Job placements
Retention (Rewards for staying employed)
High School Equivalency completion (ABE/HSE classes or similar programs)
Advanced training and certifications (Forklift cert, CDL training, CNA training, etc.)
Post-secondary education placement
Through the YES program, many of our young people have been placed in educational programs or have found desirable employment.  Many of them have also earned a diploma or vocational skills certification.

YES Flyer 2017

The Mental Health Coordinator position was a necessary addition to PACE to help meet the needs of the Re-Entry population.  This program is used both to help people coming through our regular programming at PACE as well as people going through Mental Health Court. As advocates for people going through the Re-Entry process, we will be highlighting and working towards progress in terms of how mental health intersects with the criminal justice system. We are working towards the decriminalization of mental health by providing adequate mental health services.
The LEAP Program (Linking Employment Activities Pre-release) is designed to provide workforce development programs and resources for currently incarcerated individuals. Focusing on men with short term sentences in community based facilities (i.e. work release, county jail), the program works on job search skills, resume development, interviewing skills and interpersonal communications and problem solving skills. With an eye towards transitioning back into the community the pre-release phase guides the individual to self-sufficiency and improved decision making.

Coupled with the pre-release activities is the Post-release phase. In the Post-release phase the client receives wrap-around services designed to aid in the transition from incarceration to stability in the community. These services include job search assistance, transportation assistance and assistance with finding housing.

The PACE TBI (traumatic brain injury) Program is a collaboration with RHI (Rehabilitation Hospital of Indiana) after they received a grant to try to identify and study offenders coming out of DOC, on Parole or in work release, who might have a TBI. We screen clients weekly from Duvall or from other Parole referrals with a testing instrument called the OSU. Their answers tell us whether or not they have a history of head injury or more specifically a TBI. If they screen moderate/severe, they qualify for our program. Our program consists of an Education Group where they learn about different parts of the brain and how it works normally and with an injury. Then a second group called Life Skills group where they learn different tips and tricks on how to deal with all the side effects of brain injury. All the while, they still go thru the regular steps at PACE of attending workshops and meeting.
The Employment Program Manager is responsible for conducting one and a half day workshop weekly titled Advancing Your Career Workshops. AYC is the first step in the pre-employment program.  Topics covered: stereotypes and presenting the best you, career assessment, hard skills vs. soft skills, barriers to employment, expungement, job search techniques, how to complete job applications using IC codes, resume building, cover letters & thank you notes, interviewing, federal bonding, and how to keep a job once it’s obtained.  Pre/post skill knowledge tests are administered to the client at the beginning and the end of the AYC workshops.

In summary the employment coach:

  • helps clients access programs that will allow them to earn a certificate in a field that offers stable employment and advancement
  • helps clients access resources that can help with career progression
  • helps clients build a professional resume
  • help clients prepare for interviewing with the help of mock interviews
  • secures powerful working relationships with potential second chance employers
  • helps clients find better careers
  • helps clients create the possibility of a positive work/career environment
  • helps clients become comfortable with the task of securing employment via one-on-one coaching
PACE works hand in hand with the Duvall Residential Center to expand our reach and the clients we serve.  Within Duvall we work with males who are serving Work Release sentences with Marion County Community Corrections.  PACE focuses on preparing those men for release  through a Job Readiness Program and Pre-Release meetings to help with their continuation of services at PACE upon their release.